Co-ops can’t avoid dealing with a lot of personal information about members. That’s just the nature of the business. BC’s Personal Information Protection Act (PIPA) includes very specific rules about how that information can and can’t be used and who should have access to it.What type of information is considered confidential? When should the board hold in camera meetings and who can read those minutes? Who has access to your personal information in the co-op? Is the board entitled to know which members are in arrears or on subsidy? What can you do if a director breaches confidentiality?Don’t let a privacy complaint be the first time you find out what PIPA has to say.Come along and share experiences with members from other co-ops to learn how to protect your members’ right to privacy while running the business of the co-op properly.Workshop facilitator: Terra MacdonaldTerra has more than 25 years of experience working in the co-operative sector. She has resided in two different housing co-ops starting in 1985. Terra worked with a housing co-op management company where her principal responsibilities included client and employee recruitment, maintaining client loyalty and the day-to-day supervision of close to 50 on-site and off-site property managers. Terra is known for her in-depth knowledge of the housing co-op sector and her area of expertise is in privacy legislation (PIPA).