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3. Conflict Mediation Services

Mediation is a process to resolve conflict by involving a neutral third party who is skilled and experienced in conflict resolution.

This third party is called the mediator. This person assists those in conflict to resolve their own conflict. The parties, in this case, the co-op members, enter into the process voluntarily. The mediator does not direct the outcome (the agreement) of the mediation process. The co-op members who are in conflict, have control over the agreements that they reach.

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