Mental Health and the Effective Helper – Fall Education Conference – October 19, 2021

Workshop Intro:

6:00pm – 8:00pm


  • Brief outline of the Mental Health First Aid Standard course
  • Recognizing signs and symptoms of common mental health problems
  • Nonjudgment & Trust: Building blocks of the helping relationship
  • Understanding the effective listener role

Learning objectives:

  • Obtain a basic understanding of mental health problems and the basics of helping someone in this situation
  • To gain a level of comfort in practicing empathetic listening techniques
  • To know the responsibilities and limits of the helper role

Workshop Date:

Workshop Location:

Workshop Type:

Donna Bonertz


Donna Bonertz is a social worker & vocational rehabilitation specialist with 30 years experience in the mental health field. She currently works as the Employment & Rehabilitation Coordinator for the New View Society in Port Coquitlam and is a Certified Mental Health First Aid Instructor for Mental Health First Aid (MHFA) Canada. Donna has a passion for helping others discover their personal power in self-determination and confidence. She lives in Maple Ridge with her wife, cat and two dogs and enjoys riding motorcycles and camping.