Frequently Asked Questions

Here are some frequently asked questions that we receive about CHF BC’s 2022 Semi-Annual General Meeting (SAGM). Click on the question to see our response.

When will the SAGM take place? Where is it located?

The SAGM will take place Sunday, May 15, 2022, at The Westin Wall Centre, Vancouver Airport (map) or online via Zoom (hybrid). Meeting attendees may attend in person or online.

Sign-in for in-person attendees starts at 10:30 a.m., with lunch starting at 11:30 a.m.

Online participants can start joining at 12:00 p.m., with the scholarship ceremony starting around 12:10 p.m. until 12:45 p.m. Online sign-in of delegates and networking will then begin at 12:45 p.m. before the business meeting, which runs from 1:30 p.m. until 4:00 p.m.

What is a hybrid meeting?

The CHF BC hybrid SAGM features a combination of in-person attendees, with live broadcasting for those attending the meeting virtually.

Why is CHF BC planning a hybrid SAGM this year?

We understand that as we come out of two years of social distancing and away from the magic of being together, our members may not yet be ready to be in person again.  Still, others are yearning for that in person connection.

I am attending the meeting in person. What is the COVID-19 protocol?

Masks are recommended by not mandatory on the meeting (4th) floor. They are mandatory in common areas of the hotel, such as the lobby and elevators.

We are arranging seating so that in person attendees will be able to speak to one another at a relaxed distance.  Hand sanitizers and sanitizing stations are located throughout the venue. 

High-touch spaces and equipment such as—but not limited to—light controls/switches, doorknobs, handles, credenzas, curtain and air conditioning controls will be regularly wiped clean using approved sanitizing cleaners.

Stay Home If You Are Sick 

If you are showing any potential symptoms of COVID-19, have tested positive for COVID-19, or have been in close contact with anyone that has tested positive for COVID-19 within 5 days of the event then we request that you do not attend in-person. You can switch to attending online or you can send another delegate from your co-op in your place.  

Potential symptoms of COVID-19 include:

  • Fever
  • Coughing
  • Sore throat
  • Shortness of breath
  • A musculoskeletal symptom cluster with muscle and joint pain, headache, and fatigue
  • A cluster of digestive symptoms with abdominal pain, vomiting, and diarrhea.

We will refund 100% of your registration fees upon request, or you can send another delegate from your co-op in your place.

If you develop symptoms of COVID-19 listed above, please use the BC COVID-19 Self-Assessment Tool to assess your symptoms and if you don’t feel well, consider the health and safety of other co-op housing members and please stay home.

I am attending the meeting in person. Can I also join the online Zoom meeting on my decvice to chat with online participants?

Yes, the meeting ID and passcode can be provided to you at the registration desk. WIFI Internet access will be provided on the meeting (4th floor) to facilitate this.

To ensure there is no echoing or background noise, we ask that you stay muted at all times and turn the volume on your device off/all the way down so the mics in the room do not pick up any sound.

How do I vote during the SAGM?

If you are the delegate for your co-op, you can vote on motions during the meeting. If you out of the room, or away from your computer during a vote, your designated alternate may vote in their place.

For in-person delegates, you will be given a voting card upon sign-in at the registration desk. You can raise your voting card to move or second a motion during the meeting.

For online delegates, you will be renamed in Zoom to indicate you are a voting delegate. You can raise your Zoom hand to move or second a motion during the meeting.

How do I ask questions or make comments during the SAGM?

In-person attendees can raise your hand or voting card, and one of our staff will come by to bring you a microphone to speak into.

Online attendees can enter your questions/comments in the Chat box and one of our staff will respond or read it into the meeting. You can also raise your Zoom hand and staff can umute you so you can speak into the meeting.

If I can’t attend the SAGM, can I transfer my registration?

Registrations may be transferred to another member in your co-op housing and requests for transfers of registration fees must be made in writing to email:

Who should I contact if I have any questions or issues (i.e. technology problems) during the meeting?

A member of our team will be identified both online and at the venue to answer your questions or help you with any problems. Please address your concerns with them during the meeting.

Online participants can also call 1-877-384-9444 or

How can I provide feedback on the SAGM?

To help us improve our planning and quality of our meetings, a survey will be distributed to attendees after the meeting via email. We ask that you complete the survey so that we can make improvements in order to deliver the highest quality meetings and events.

If you have any other comments or input you would like to share with us, please email or call 604-879-5111 (toll-free 1-866-879-5111).

What if my question does not appear in the above FAQs?

If you have a question that is not addressed above, please email or call 604-879-5111 (toll-free 1-866-879-5111)