Workshop Intro:

How do we know if the housing service we provide is getting it right, and how can we involve our members in a discussion about what we could do better? Learn about what matters most to your members by adapting a template member satisfaction survey.

Workshop Type:

customizeable

Workshop Duration:

2 Hrs

Description:

Co-ops of every kind provide services to their members. Our service is housing, and our success (or lack of) can make a huge difference in our members’ quality of life. But how do we know if we’re getting it right, and how can we involve our members in a discussion about what we could do better?